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Delivery times, free shipping over $150 and 30-day free returns on every bag.
Shipping is complimentary on orders over $150, and a flat $8 below that. In-stock bags leave us within 1–2 working days and arrive in 2–4, fully tracked. Every order ships in a gift box at no extra charge, with a dust bag inside.
You have 30 days from delivery to change your mind. Bags must be unused with their tags still attached and returned in their dust bag — a bag that has been carried cannot be resold as new. Return shipping is free. Personalised and monogrammed bags are final sale.
Start a return
From your order history, or contact us and we will arrange it.
Pack it up
Unused, with its tags still attached, in its dust bag.
Send it back
Return shipping is free, within 30 days of delivery.
Between two sizes? Order both and send one back. The size guide lists the measurements if you would rather decide first.
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